External Design develops the user experience and user interfaces for firmware in embedded devices and electromechanical systems.
Well-conceived UI and UX designs improve accessibility and can simplify use for all users. They can reduce training requirements, improve productivity, and lower error rates. They can give voice to a brand and support — even inspire — a marketing strategy.
Radeus Labs, Inc. was developing a new, best-in-class generation of control systems for the large dish antennas used for tracking satellites. External Design's Marlin Ouverson conceived and designed both the user experience and user interface (UI, UX). Our long-time colleagues at FORTH, Inc. provided engineering support and software development. Radeus' resulting Model 8200 ACU (shown) has clear competitive and usability advantages over earlier systems. It continues to receive very favorable reviews in the satcom field.
What They're Saying:
"It is a very nice, clean user interface, and very intuitively easy to use. Anybody who works in an earth station, who knows what you need to do, can walk up to this thing and start tapping buttons, and get it to do something useful without a user manual. That was one of our design goals.
"Well, we had an expert in user experience. Marlin Ouverson did the entire design for the user experience… down to the placement of every pixel and every color… and it's absolutely beautiful. And everyone that we had come in to view this while we were setting it up was oohing and aahing about it, so we knew we had gotten it right."
Our Favorite Unsolicited Feedback:
"So, how would I— oh, it's right here."
Circa 1980, Marlin Ouverson was invited to XEROX PARC labs, where engineers demonstrated to him the world's first functioning computer mouse and the first example of multiple windows on a display, with a different application running in each. They were barebones by today's standards, but paved the way to the first Macintosh and other, now-ubiquitous, GUI operating systems and devices. Since those days, Marlin has consistently advocated for improved human-machine interfaces.